How to fix a Samsung phone that won't turn on

Work through the common reasons a Samsung Galaxy phone stays black, from a flat battery to a dead cable or a frozen system. It suits anyone with a phone that shows no sign of life and needs no tools beyond a charger. Most cases are fixed by charging or a forced restart.

How To Fix Samsung Phone That Won’t Turn On, by Technomentary on YouTube. 2 min 2 s.

Video length
2 min 2 s
Time to do it
20 minutes
Difficulty
Easy
Steps
8

What you need

Steps

  1. Plug the phone into a wall outlet using the charger and cable that came with it. Leave it alone for at least 30 minutes before you press any buttons.

  2. Watch the screen while it charges. If a battery icon or percentage appears, the phone was simply flat. Let it reach about 10 percent, then switch it on.

  3. Swap one part at a time if nothing happens: a different cable, then a different adapter, then a different outlet. A broken cable is a very common cause.

  4. Force a restart. Hold Power and Volume Down together for 7 to 10 seconds, release, and wait for the Samsung logo. On older models, hold Power alone for 20 seconds.

  5. Try wireless charging if your model supports it. Centre the phone on a Qi pad for 15 minutes, then press and hold Power to boot it.

  6. Inspect the charging port for lint, dust or bent pins. Blow it out with compressed air or brush it gently with a dry, soft toothbrush.

  7. Connect the phone to a computer with a USB cable. If the computer chimes or lists the device, the phone is alive and the screen or battery is the problem.

  8. If it still stays dark after all of this, book a repair with Samsung or an authorised service centre. Do not open the back yourself, since the battery is not user removable.

Tips and common mistakes

Charge for longer than feels necessary, since a deeply drained battery can take 20 minutes to show any sign of life.

Avoid cheap third party chargers, as low output adapters may not deliver enough power to wake a flat Samsung.

Do not press the power button over and over, as this can interrupt the boot process and make the problem look worse.

A phone that vibrates or rings but stays black usually has a screen fault, not a battery fault.

Questions

How long should I charge my Samsung before giving up?

Give it at least 30 minutes on a wall charger, and up to an hour if the battery was completely empty. Very low batteries often show nothing at all in the first few minutes.

Will a forced restart delete my photos and apps?

No. A forced restart only cuts the power and reboots the phone, so your data stays on the device. It is the same as holding down the power button on a computer.

Why does my Samsung show a charging icon but never boot?

That usually points to a software crash or a worn battery rather than a dead phone. Leave it charging for an hour, then try the Power and Volume Down restart again.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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