How to force restart an iPhone that is frozen or unresponsive

A force restart can unfreeze an iPhone that ignores taps or shows a black screen. It works on every iPhone model, but the button combination depends on the model. You do not need a computer, and your data stays on the phone.

How To Force Restart iPhone, by Trevor Nace on YouTube. 1 min 55 s.

Video length
1 min 55 s
Time to do it
1 minute
Difficulty
Easy
Steps
8

Steps

  1. Check which iPhone you have. The force restart buttons differ on iPhone 8 and later, iPhone 7, and older models with a Home button.

  2. On iPhone 8 or later, press and release the volume up button, then press and release the volume down button.

  3. Press and hold the side button until the screen goes black and the Apple logo appears. Release the button when you see the logo.

  4. On iPhone 7, press and hold the volume down button and the side button at the same time until the Apple logo appears.

  5. On iPhone 6s or an iPhone SE with a Home button, hold the Home button and the side or top button together until the Apple logo shows.

  6. On iPhone 6 and earlier, hold the Home button and the top button until the Apple logo appears, then release both.

  7. If no logo appears, charge the iPhone for at least 15 minutes, then repeat the button combination for your model.

  8. If the phone still does not start, try a different cable and charger, or contact Apple Support.

Tips and common mistakes

A force restart does not erase photos, apps or settings; it only reboots the phone.

Release the buttons as soon as the Apple logo appears so the phone does not restart again.

A force restart is not the same as a factory reset, so use it first when the screen freezes.

Questions

Will a force restart delete anything on my iPhone?

No. A force restart only reboots the phone. Your photos, apps and settings stay in place.

Why does my iPhone need a force restart?

A frozen app, a black screen or an unresponsive touchscreen can stop normal taps from working. A force restart can get the phone running again.

What if the Apple logo never appears?

Charge the iPhone for at least 15 minutes and try again with the correct buttons for your model. If it still stays black, try another cable or contact Apple Support.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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