How to Restart a Frozen iPhone, by GottaBeMobile on YouTube. 1 min 19 s.
- Video length
- 1 min 19 s
- Time to do it
- 2 minutes
- Difficulty
- Easy
- Steps
- 7
What you need
Steps
On an iPhone 8 or newer, press and release the volume up button, then quickly press and release the volume down button.
Press and hold the side button on the right edge of the phone. Keep holding it if the slide to power off slider appears.
Do not let go until the Apple logo shows on the screen. This can take a few seconds or up to a full minute.
On an iPhone 7, hold the volume down button and the side button down together instead.
On an iPhone 6s or older, hold the Home button and the top or side power button down together.
When the lock screen comes back, enter your passcode. Your apps and tabs are still where you left them.
If nothing happens, plug the phone into a charger for 15 minutes and repeat the button sequence.
Tips and common mistakes
A force restart only reboots the phone. It does not erase photos, apps or settings.
Hold the buttons for a full minute before you decide the trick did not work.
If the screen freezes often, install the latest iOS update and free up storage space.
Questions
Does a force restart delete anything on my iPhone?
No. It is a hard reboot, so your data, apps and settings stay exactly as they were. You only need your passcode to the phone afterwards.
What is the difference between a force restart and a factory reset?
A force restart just powers the phone off and on again. A factory reset erases everything, so only use it as a last resort after you have a backup.
What if the phone still will not turn on?
Charge it for at least 15 minutes first, since a fully drained battery looks like a frozen screen. If it stays black after charging and another restart attempt, the hardware may need a repair.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
