How To Force Turn OFF / Restart iPhone 15 Pro Max - Fix Frozen Screen, by Technomentary on YouTube. 1 min 56 s.
- Video length
- 1 min 56 s
- Time to do it
- 2 minutes
- Difficulty
- Easy
- Steps
- 8
What you need
Steps
Wait about 15 seconds and tap the screen once. If nothing changes and the phone will not wake or respond to touch, do a force restart rather than a normal shutdown.
Press and quickly release the volume up button on the left edge. The press should be short, under a second, and you will not see anything happen yet.
Press and quickly release the volume down button just below it, again in under a second. These two quick presses set the phone up for the restart.
Press and hold the side button on the right edge. Keep holding when the power off slider appears, because you do not want to slide it.
Hold the side button for about 10 to 20 seconds. The screen goes black and then shows the Apple logo.
Let go of the side button as soon as the Apple logo appears. Leave the phone alone for a minute or two while it boots back to the lock screen.
To only force a shutdown instead, hold the side button and either volume button until the power off slider shows, then drag it to the right.
If the screen stays black after two attempts, plug the phone into a charger for 15 minutes, then repeat the button sequence.
Tips and common mistakes
A force restart does not erase photos, apps or settings, so you can use it without a backup.
Do not slide the power off slider during a force restart, since holding the button is what triggers the reboot.
Do not reach for a computer or a factory reset until you have tried the button sequence at least twice.
The buttons work the same on the iPhone 15, 15 Plus and 15 Pro, so the steps carry over.
Questions
Will a force restart delete anything on my iPhone?
No. It works like a hard reboot on a computer and leaves your photos, apps and settings untouched.
What if the Apple logo never appears?
Charge the phone for at least 15 minutes and try the button sequence again. If the screen stays black, the battery or hardware may be the problem, so contact Apple Support.
Is a force restart the same as a factory reset?
No. A factory reset erases the phone, while a force restart only reboots it and changes nothing.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
