How to fix an Electrolux washer that won't drain

Work through the common causes of an Electrolux washer that won't drain, from a kinked drain hose to a blocked sump filter or a failed drain pump. It suits anyone with basic DIY skills and a few hand tools. Unplug the machine before you open anything.

Electrolux Washer Won't Drain - How to Check & Fix Multiple Potential Problems, by Bens Appliances and Junk on YouTube. 12 min 11 s.

Video length
12 min 11 s
Time to do it
45 minutes
Difficulty
Medium
Steps
9

What you need

Steps

  1. Unplug the washer from the wall and turn off the water supply. Pull the machine out so you can reach the back and the front panel.

  2. Check the drain hose first. Look for kinks, a crushed section or a clog where it connects to the standpipe or sink. Straighten or clear it.

  3. If the hose is fine, tilt the machine back or lay it on its side and remove the bottom access panel or base plate to reach the pump area.

  4. Place a shallow pan and towels under the pump. Loosen the hose clamps and let the trapped water drain out before you pull anything apart.

  5. Open the sump filter assembly and remove lint, coins, hair and other debris. Clean the filter and check the housing for cracks.

  6. Inspect the drain pump. Spin the impeller by hand; if it is stiff or broken, replace the pump. Unclip the old pump and fit the new one.

  7. On models with a recirculation or concentrate wash pump, check that pump too if you see error codes E84, E85 or E88. Replace it if it is faulty.

  8. Reconnect the hoses, refit the clamps and put the access panel back. Stand the machine upright and plug it in.

  9. Run a short rinse and spin cycle and watch the drain hose. Water should flow out freely with no leaks around the pump.

Tips and common mistakes

Keep a bucket and old towels ready, since a full washer can hold several litres of water.

Match the replacement pump to your model series, as 500 and 600 series pumps differ from 300 and 400 series pumps.

Check the drain hose and filter before buying a pump, since a clog is the most common cause.

Never reach into the pump area with the machine plugged in.

Questions

Why does my Electrolux washer show E84 or E85?

These codes usually point to a problem with the drain or recirculation pump. Check the filter and hoses first, then test or replace the pump.

Can I clean the filter without taking the washer apart?

On many Electrolux models the filter sits behind a small front flap or the bottom panel. You still need to drain the water first, so keep a pan and towels handy.

How do I know if the drain pump is broken?

If the hoses and filter are clear but the pump hums or does nothing, and the impeller will not spin freely, the pump likely needs replacing.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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