How to set up your Direct Debit online, by Slough Borough Council on YouTube. 3 min 56 s.
- Video length
- 3 min 56 s
- Time to do it
- 10 minutes
- Difficulty
- Easy
- Steps
- 8
What you need
Steps
Open the Slough Borough Council website in your browser and go to the council tax or business rates payments section.
Choose the Direct Debit option from the list of payment methods to start the online form.
Enter your personal details, including your name and contact information, in the fields shown.
Fill in your property details and your council tax or business rates account reference so the council can match the payment.
Enter your bank account number, sort code and the name on the account to set up the payment.
Pick your preferred payment date or instalment plan from the options offered.
Check every detail on the summary screen, especially the account reference and bank numbers, before you submit.
Confirm and submit the form. Note the confirmation message or reference number for your records.
Tips and common mistakes
Double check your sort code and account number before submitting, since a wrong digit sends the payment to the wrong account.
Make sure the name on the bank account matches what you enter, or the bank may reject the Direct Debit.
Keep your confirmation reference in case you need to query the payment later.
Contact the council if you do not see a confirmation after submitting, rather than filling in the form again.
Questions
Can I use this form for business rates as well as council tax?
Yes. The same online Direct Debit process covers both council tax and business rates, so choose the right account when you start.
When will the first Direct Debit payment be taken?
The payment date depends on the instalment option you pick in the form. Check the summary screen before you confirm.
What if I do not have my account reference?
Look it up on a recent bill or letter from the council. You need it to match your payment to the right property.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
