How to change your payment to Direct Debit, by EDF 🇬🇧 on YouTube. 2 min 20 s.
- Video length
- 2 min 20 s
- Time to do it
- 10 minutes
- Difficulty
- Easy
- Steps
- 8
What you need
Steps
Open the EDF website and go to the MyAccount login page. If you already have an account, sign in with your email and password.
If you are new to MyAccount, click register and enter your account number, postcode and email address to create a login.
Once you are signed in, open the payments or billing section of your account.
Find the option to change your payment method and select Direct Debit.
Enter your bank sort code and account number, and the name on the bank account.
Choose your monthly payment date and confirm the amount shown for your plan.
Review the Direct Debit guarantee details, then submit the change.
Check your email for a confirmation and look for the new payment method in your account.
Tips and common mistakes
Make sure the bank account is in your name, or the Direct Debit may be rejected.
Your first Direct Debit date is usually about a month after you set it up, so keep an eye on your bank.
You can change the payment date later in MyAccount if the first one does not suit you.
Questions
Do I need my bank details to hand?
Yes. You need the sort code, account number and the name on the account. Have a recent bill nearby in case you need your account number.
Can I set up a Direct Debit if I pay by cash or card now?
Yes. Once the Direct Debit is active, EDF will take future payments from your bank instead of your old method.
What if I cannot log in to MyAccount?
Use the forgotten password link on the login page, or call EDF customer service and ask them to set up the Direct Debit for you.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
