How To Hard Reset eero 6 Pro Router – Factory Reset, Red Light & App Setup Fix, by Smart Fixer on YouTube. 1 min 9 s.
- Video length
- 1 min 9 s
- Time to do it
- 10 minutes
- Difficulty
- Easy
- Steps
- 10
What you need
Steps
Before you reset, try a simple restart first. Unplug the eero's power cable, wait 10 seconds, then plug it back in and watch the LED for a minute.
Turn the eero 6 Pro upside down and find the small reset button on the bottom of the unit, next to the label.
Straighten a paperclip or grab a SIM pin. Press the tip into the reset button hole and hold it down firmly.
Keep holding the button until the LED flashes red. On the eero 6 Pro this usually takes about 15 seconds.
Release the button as soon as the light flashes red. The eero now clears its settings and drops off your old network.
Wait a few minutes without unplugging anything. The LED changes from red to blue once the eero is ready for setup.
Put the eero back in place near your modem. Connect the ethernet cable from the modem to either free port on the eero.
Open the eero app on your phone and sign in. Tap the plus icon, choose Add eero device, then pick eero 6 Pro from the list.
Follow the on-screen prompts to scan the eero and connect it. Give the network a name and password if you are starting fresh.
Let the app finish the setup and check for firmware updates. Confirm all your other eeros and devices show as online.
Tips and common mistakes
A hard reset erases the Wi-Fi name, password and all settings, so have those details ready before you start.
If you only want to reboot the router, unplug the power for 10 seconds instead, since that keeps your settings intact.
If the LED stays solid red after a full reset, the eero may be too far from the modem or faulty, so test it in the same room as the modem.
Resetting one eero removes it from your network, so add it back in the app before you reset any others.
Questions
Does a hard reset delete my Wi-Fi name and password?
Yes. A hard reset erases the eero's settings and removes it from your network, so you set the network name and password again in the app. Your other eeros may need to be re-added too.
How long do I hold the reset button on an eero 6 Pro?
Hold it until the LED flashes red, which takes about 15 seconds on most units. Release the button as soon as the flashing starts.
What if the light stays red after the reset?
Give it a few minutes to finish clearing, then power cycle it once. If it still shows red, move it closer to the modem or contact eero support.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
