Fix "I2C HID Device Error Code 10" Touchpad Not Working in Windows 11 ( 2026 ), by eTechniz on YouTube. 1 min 31 s.
- Video length
- 1 min 31 s
- Time to do it
- 10 minutes
- Difficulty
- Easy
- Steps
- 8
What you need
Steps
Press Windows + X on your keyboard and choose Device Manager from the menu. If the touchpad is dead, the keyboard still works for this.
Click the arrow next to Human Interface Devices to expand the list. Look for an entry with a yellow warning triangle.
Double-click the I2C HID Device entry to open its Properties window.
Open the Power Management tab and untick the box that lets Windows turn off the device to save power. Click OK.
Expand System devices and find Intel(R) Serial IO I2C Host Controller or the AMD I2C Controller, depending on your laptop.
Open that controller's Properties, go to Power Management and untick the same power-saving box. Click OK.
Right-click the I2C HID Device entry and choose Uninstall device. Restart the laptop so Windows reinstalls the driver.
After the restart, test the touchpad. If it still fails, download the latest touchpad and chipset drivers from your laptop maker's support page and install them.
Tips and common mistakes
Do not tick Delete the driver software when uninstalling, or Windows may not reinstall it on restart.
If the touchpad is missing from Device Manager entirely, check the BIOS or a physical touchpad toggle key first.
Run Windows Update after the fix so a newer driver does not bring the error back.
Questions
Why does Error Code 10 appear on my touchpad?
Windows cannot start the device, usually because of a driver problem or a power management setting after an update. Reinstalling the driver and turning off power saving often clears it.
What if the touchpad is not listed in Device Manager at all?
Open the View menu and choose Show hidden devices. If it still does not appear, the touchpad may be disabled in BIOS or have a loose cable.
Will this fix work on Windows 10?
The same Device Manager steps apply to Windows 10, though menu names and driver versions can differ slightly.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
