How to set up two-factor authentication in One Ecosystem

Add a second login step to your One Ecosystem account so a password alone is not enough to get in. This suits anyone with an account who wants stronger protection. You need your phone and an authenticator app ready before you start.

One Ecosystem 2FA Set-up Tutorial, by ONE ECOSYSTEM on YouTube. 5 min 19 s.

Video length
5 min 19 s
Time to do it
10 minutes
Difficulty
Easy
Steps
7

What you need

Steps

  1. Log in to your One Ecosystem account and open the account or profile menu.

  2. Find the security settings section and look for the two-factor authentication option.

  3. Choose to turn on 2FA and pick an authenticator app as your method.

  4. Open your authenticator app and scan the QR code shown on screen, or type the setup key by hand.

  5. Enter the six-digit code from the app into the confirmation field and submit it.

  6. Save the backup or recovery codes somewhere safe, such as a password manager or printed sheet.

  7. Log out and sign back in to check that the code prompt appears and works.

Tips and common mistakes

Keep the backup codes offline and away from your password, so a single leak cannot lock you out.

If the code is rejected, check your phone clock is set to automatic time, since codes depend on it.

Store the authenticator app on a device you keep with you, not on a shared tablet.

Questions

What if I lose my phone?

Use one of the backup codes you saved during setup to sign in, then set up 2FA again on your new phone.

Do I need a phone number?

An authenticator app works without SMS, so you can use it even if you prefer not to share a number.

Can I turn 2FA off later?

Yes, go back to the security settings and disable it, but you will need your password and possibly a current code.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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