Did you know you can set up a standing order in your Cytonn app?, by Cytonn Investments on YouTube. 2 min 49 s.
- Video length
- 2 min 49 s
- Time to do it
- 10 minutes
- Difficulty
- Easy
- Steps
- 7
What you need
Steps
Open the Cytonn app and log in. If you do not have an account, sign up through the Client Portal or dial *809# first.
Go to your Cytonn Money Market Fund account and look for the Standing Orders section. Tap the option to create a new standing order.
Choose the payment type: bill, bank transfer, or M-Pesa. Enter the recipient or payee details exactly as they should appear.
Type the amount and choose the start date. Select how often it should repeat, such as weekly or monthly.
Check the funding source and make sure it has enough money before the first payment date.
Review the amount, date, frequency, and recipient. Confirm with your app PIN or one-time password.
Find the new standing order in the list and note the next payment date. Edit or cancel it there if needed.
Tips and common mistakes
Keep enough money in your Cytonn Money Market Fund or linked source before each payment date.
Double-check recipient details; a standing order can keep sending money to the wrong place until you cancel it.
If a payment date falls on a weekend or public holiday, check the app for the actual processing date.
Never share your app PIN or one-time password with anyone.
Questions
Can I cancel a standing order after setting it up?
Yes. Open the standing order in the app and choose edit or cancel before the next payment date.
Does a standing order work with M-Pesa?
The Cytonn feature supports M-Pesa as a payment destination. Choose M-Pesa when you set the payment type and enter the correct number.
What happens if my balance is too low?
The payment may fail or be skipped. Top up before the due date and check the standing order status in the app.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
