HP Laptop : How to Fix if it's Not Charging, by Tricks Tips Fix on YouTube. 2 min 37 s.
- Video length
- 2 min 37 s
- Time to do it
- 15 minutes
- Difficulty
- Easy
- Steps
- 8
What you need
Steps
Test the easy things first. Plug the charger into a different wall socket and check that the brick's light comes on. Try another cable or adapter if you have a spare.
Unplug the charger from the laptop and push it back in firmly. Wiggle the barrel plug or USB-C connector gently while watching the battery icon in the taskbar for any change.
Shine a torch into the charging port and look for lint, fluff or bent pins. Blow out loose debris with short bursts of compressed air. Unplug from the wall before you do this.
Run HP's built-in battery test. Restart the laptop and tap Esc at the startup screen, then go to Component Tests, Power, Battery and let the test finish.
Update the BIOS. Go to the HP Support site, enter your model number, download the latest BIOS file and install it with the charger connected and the laptop on a flat surface.
Reinstall the battery driver. Open Device Manager, expand Batteries, right click Microsoft ACPI-Compliant Control Method Battery, choose Uninstall device, then restart the laptop.
Do a hard reset. Shut down, unplug the charger, remove the battery if your model lets you, then hold the power button for 15 seconds. Reconnect and start up again.
Try a known good charger with the same or higher wattage, or test your charger on another laptop. That tells you whether the fault sits in the charger or in the laptop.
Tips and common mistakes
A charger with lower wattage than your model needs can charge slowly or not at all, so match the wattage printed on the original brick.
If the laptop only charges when the plug is held at an angle, the port itself is likely worn and needs a repair.
Keep the vents clear and the laptop on a hard surface, since overheating can stop the battery from charging.
Do not open the case or poke inside the power port with metal tools, and leave repairs to a technician if the laptop is under warranty.
Questions
How do I know if the charger or the laptop is at fault?
Plug the charger into another compatible laptop and see if it charges. If it does, the problem is in your laptop or its port. If it does not, replace the charger.
Why does my HP laptop say plugged in, not charging?
That message usually means the battery is nearly full, the charger wattage is too low, or the battery driver is stuck. Reinstalling the battery driver and using the original charger usually clears it.
Can a completely dead battery stop the laptop from turning on?
Yes. If the battery has failed, the laptop may only start with the charger connected. The HP battery test will confirm whether the battery needs replacing.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
