How to factory reset a ROG Ally or Xbox Ally with Asus Cloud Reset

This guide shows you how to wipe a ROG Ally, ROG Ally X, Xbox Ally or Xbox Ally X back to factory settings using Asus Cloud Reset in the BIOS, so the handheld is clean and ready to sell or hand on. You need a charged battery and a stable Wi-Fi connection.

How to RESET your Ally ready to SELL it (Cloud Reset via BIOS), by Pete Talks Tech on YouTube. 7 min 21 s.

6 chapters. Tap a step to jump to it.Chapters from the creator
Video length
7 min 21 s
Time to do it
20 minutes
Difficulty
Easy
Steps
8

What you need

Steps

  1. Back up anything you want to keep, such as screenshots, saves and files, to a microSD card or external drive. A cloud reset erases everything on the device.

  2. Plug the handheld into its charger so the battery does not die partway through the reset.

  3. Power the device off completely, then hold the volume down button while pressing power to boot into the BIOS.

  4. In the BIOS, find the Cloud Recovery or Cloud Reset option and select it.

  5. Connect the device to your Wi-Fi network when prompted, then confirm you want to start the cloud reset.

  6. Wait while the tool downloads the recovery image and reinstalls Windows. Do not switch the device off during this stage.

  7. When setup begins, choose your region, language and keyboard, then sign in or skip the Microsoft account step as you prefer.

  8. Once Windows loads, check that your personal files and accounts are gone before you list or hand over the device.

Tips and common mistakes

Keep the charger connected for the whole reset, since a flat battery mid-install can leave the device stuck.

Cloud Reset needs a working Wi-Fi connection and can take a while on slower networks, so start it when you have time.

If you added a microSD card or SSD with games on it, remove or wipe it separately so your data does not go with the sale.

Questions

Will Cloud Reset delete my games and saves?

Yes. It wipes the drive and reinstalls Windows, so back up any saves or files you want to keep first.

Do I need a USB stick for this reset?

No. Cloud Reset downloads the recovery image over Wi-Fi, so no USB drive is needed.

What if the device will not boot into the BIOS?

Make sure it is fully off, then hold volume down and press power together until the BIOS screen appears.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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