HP OfficeJet Pro 9720e Wireless Setup | 9730e WiFi Connection Tutorial, by 303 Electronics on YouTube. 10 min 23 s.
- Video length
- 10 min 23 s
- Time to do it
- 15 minutes
- Difficulty
- Easy
- Steps
- 9
What you need
Steps
If the printer was used before, open Settings on the printer screen, go to Network Setup, and choose Restore Network Settings to clear old WiFi details.
For the quick method, press the WPS button on your router, then press the WPS option on the printer within about two minutes. Wait for the WiFi light to stop blinking.
Install the HP Smart app from the App Store or Google Play, or from the Microsoft Store on a computer, then open it.
Tap Add Printer and allow Bluetooth when asked. Pick your OfficeJet Pro 9720e from the list of found printers.
Choose your WiFi network from the list and type the WiFi password. Keep the phone close to the printer while it connects.
When HP+ or Instant Ink offers appear, choose Skip or Not now so setup finishes without a subscription.
Print a test page from the app and check the ink levels shown on the printer or in the app.
If the app fails, use the printer screen: go to Network Setup, Wireless Setup Wizard, pick your network and enter the password with the on-screen keyboard.
Confirm the printer shows Connected and print one page from your phone or computer to test the link.
Tips and common mistakes
Run the network reset first on a second-hand printer, since old WiFi details often block a new connection.
Use a 2.4 GHz network if the printer cannot see your 5 GHz one, as many printers only join 2.4 GHz.
Keep the phone within a few feet of the printer during Bluetooth pairing in the HP Smart app.
If the connection drops, restart the router and printer before repeating the setup.
Questions
Do I need the HP Smart app to set up the printer?
No. You can use the Wireless Setup Wizard on the printer screen and enter the WiFi password directly. The app is only needed for phone printing and easier setup.
What if my printer does not find my WiFi network?
Check that the router is broadcasting a 2.4 GHz network and that the printer is in range. Then run Restore Network Settings and try the setup again.
Do I have to sign up for HP+ or Instant Ink?
No. Both are optional offers during setup. Choose Skip or Not now to continue with a normal wireless setup.
This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.
