How to clean a phone charging port when it won't charge

A clogged charging port is a common reason a phone stops charging. This guide shows you how to power off, inspect and gently clear lint and dust from the port, then test the cable and charger. It suits anyone whose phone only charges at certain angles or not at all.

Phone Not Charging. Expert's Simple Tip To Fix It!, by Top DIY on YouTube. 8 min 20 s.

Video length
8 min 20 s
Time to do it
10 minutes
Difficulty
Easy
Steps
9

What you need

Steps

  1. Power the phone off completely and unplug every cable. A dead port plus a live charger is a bad mix.

  2. Shine a flashlight into the charging port. Look for grey fluff, dust or lint packed against the back wall.

  3. Use a wooden toothpick or plastic pick to loosen lint. Work along the walls and scoop gently outward, never push deeper.

  4. Blow a few short bursts of compressed air into the port, holding the can upright. Keep the nozzle a few centimetres away.

  5. Brush the port opening with a soft dry brush to clear loose dust from the edges.

  6. Check the port again with the flashlight. Repeat the pick and air steps if you still see debris.

  7. Plug in a known-good cable and charger and switch the phone on. Watch for the charging icon.

  8. If it still won't charge, try a different cable, then a different charger, then a different wall socket to rule them out.

  9. If nothing works, stop and take the phone to a repair shop. The port or battery may need replacing.

Tips and common mistakes

Never use metal pins, needles or paper clips in the port, as they can bend the pins or short the contacts.

Don't spray contact cleaner or water into the port, and keep compressed air bursts short.

Pocket lint is the usual culprit, so clean the port every few months if you carry the phone in a pocket.

A cable that only works at an angle often means lint is still packed in one corner of the port.

Questions

Can I use a vacuum cleaner to clean the port?

A small vacuum with a soft nozzle can lift loose dust, but keep it gentle and don't let the nozzle touch the pins. A toothpick and short air bursts are safer.

My phone charges with one cable but not another. Is the port dirty?

Possibly. Clean the port first, then test both cables. If only one cable fails, replace that cable rather than the phone.

Will cleaning the port fix slow charging?

It can help if lint is blocking contact, but slow charging is often the cable, charger or wall socket. Test each one before assuming the phone is faulty.

This guide was drafted from the video's details and general task knowledge. It has not been checked against the full video. Check the video and relevant product instructions before following a procedure. Report a correction.

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